Spektre said:bjwong731 said:Would I experience any issue canceling my prepaid maintenance? Docs say I can cancel within 60 days but am concerned about unknown gotchas as they lowered the finance to sweeten the deal.
I was charged separately but the plan is noted on the contract.
Thanks.
As far as the rest of the deal? Quite unlikely. If you read carefully, you'll notice there's never anything in your contract about your finance rate being contigent upon you buying some other product or service that's unrelated, but you often hear the Finance and Insurance guy say something like "If you bought this extended warranty, I could give you a better rate." Servic e contracts and extended warranties are big money makers for dealerships.
I have cancelled multiple service contracts that I took out solely because the F&I guy was being a sleazeball and offered me a lower rate contingent on the purchase of said contract. Never had a problem.
Well you can add sleazeball to my fnance guy at Serramonte as well. Finally had chance to drop in to cancel today. He was not there but spoke to finance manager who said plan was added to contract and treated like down payment. So cannot cancel until loan is paid off. Thanks for lying to my face, cannot down payment my a$$.
Manager told me I could either cancel now with funds going to the bank/loan or come back after paying off loan with vw letter. Then they could issue refund.
Right or wrong this is the last straw. After a few minor things and lack of attention to car before and after the drive off I have no other recourse than a negative survey.
My dealer was so adamant about giving them perfect scores, seems to affect them somehow. I'm glad I saved it.
I've since called to pay off loan. Once I get the acknowledgement letter I will go back for the final time. They will get no more of my money.
I believe they are still offering 10k off. Get it and run away as fast as you can after purchase.