Infotainment (MIB) firmware update fails

[Andras]

Dear Community,

my girlfriend recently purchased 2014 e-Golf and we have a problem with the infotainment system not producing any sound for the radio (FM, AM, aux, BT).

I tried to update the software from the current MHIG_EU_VW_P1529 using https://mib-helper.com's suggestion to MHIG_EU_VW_K1550, however I got this error message;





Looking at the metainfo txt file, I can not find my version in the supported trains list. I assume that MHIG_EU_VW_K1550 is the wrong version to update for me.

Can someone please help me how to proceed?

Thank you

 

[gitnewb]

the infotainment system not producing any sound for the radio

Updating the radio firmware is not going to resolve that.

The MIB helper site is a good resource, but it's not error free. If you really want to update the firmware properly you need a shop with access to ODIS or similar tools (like VCP). But I really doubt a firmware update will resolve an audio output problem that developed all of a sudden.

 

[Andras]

Updating the radio firmware is not going to resolve that.

The MIB helper site is a good resource, but it's not error free. If you really want to update the firmware properly you need a shop with access to ODIS or similar tools (like VCP). But I really doubt a firmware update will resolve an audio output problem that developed all of a sudden.

well we bought it like that. The seller promised to fix it, but we got some issues with him... The sound comes back if I long press Menu / Update / SD Card, then just cancel the process.

 

[gitnewb]

You have an old MIB1 unit and I don't think a lot of those firmwares are found on the mibsolution site. If you still want to go the firmware update route you need to find a shop with the right scan tool to check for firmware updates from the VW servers for your unit.

I see 2 different files on the mibsolution site, I guess try both?

 

[gitnewb]

To add, you can replace the 'metainfo2.txt' file with the one on the mibsolution site. However, take note of this part of the file with the warning:

 

[Andras]

To add, you can replace the 'metainfo2.txt' file with the one on the mibsolution site. However, take note of this part of the file with the warning:

View attachment 321

Thank you for the advise. You are right that the official route seems to be the only good option available.