Rough vibrating sound when heat is on
- Thread starter idris
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idris
***
Meh, I think everyone is in the same boat.. they were trained on eGolf, but nobody has experience (understandable, I suppose). Anyway, they've dealt with this issue before, so it may be worth a try. Are you able to reproduce the issue now that it's hot out though?
Any update on this? I just picked up a used 2015 SEL, and the heat pump definitely makes a whistly sort of vibration when the heat is on, and only intermittently. If I shut the heat off the car is silent.
The heat seems to work well, and the noise isn't loud. I'm guessing it's just how the heat pump sounds?
The heat seems to work well, and the noise isn't loud. I'm guessing it's just how the heat pump sounds?
idris
***
After a few trips to the dealership, I was finally able to reproduce the issue while driving with a technician. They ended up taking stuff apart and moving some things around.. I think it was some wires just bumping up against other things.
At any rate, it's fixed now. There's still a noise from vibration, since the heat pump vibrates, but it's "normal" and not super loud/annoying now.
At any rate, it's fixed now. There's still a noise from vibration, since the heat pump vibrates, but it's "normal" and not super loud/annoying now.
Glad to hear it. The noise I am hearing is definitely not super loud. Just "different" than what I'm used to.
Edit: Brought the car to the dealer for something else, and they also confirmed that the noise I was hearing was normal for the heat pump. It sounds almost like a faint gurgling air conditioner on a hot day.
Thanks!
Edit: Brought the car to the dealer for something else, and they also confirmed that the noise I was hearing was normal for the heat pump. It sounds almost like a faint gurgling air conditioner on a hot day.
Thanks!
Update. Yesterday the temperature went down into the teens, and I did a fair bit of driving. The heat pump noise was louder than it has ever been. So much so that I had to turn the radio up to drown it out. I called VW of America to discuss it with them, and to have a more e-golf knowledgeable dealer look at it. I will hopefully get an appointment early next week. I will update this thread later.
After a lot of back and forth with VW of America and Colonial VW in Medford MA, they did replace some parts of the heating system. Dealing with VW corporate was actually a pretty nice experience, and they certainly helped moved things along. Colonial VW is another story. They made a lot of pretty odd mistakes throughout the process, though the tech that actually worked on my car was a big EV advocate, and seemed quite knowledgable.
I am waiting for the final list of what was done, but it looks like these two parts were the main issue:
Element - 5QE-819-013-P
https://parts.vw.com/p/Heater/64431585/5QE819013P.html
Auxillary Water Pump - 5G0-965-567
https://parts.vw.com/p/Volkswagen__/Aux-pump-Engine-Auxiliary-Water-Pump/52645875/5G0965567.html
It hasn't been as cold here as it was when I originally encountered the loud noise, but it has come close. And on those days it was freezing cold the heat was a good deal quieter than before.
I will update this thread if anything else changes.
I am waiting for the final list of what was done, but it looks like these two parts were the main issue:
Element - 5QE-819-013-P
https://parts.vw.com/p/Heater/64431585/5QE819013P.html
Auxillary Water Pump - 5G0-965-567
https://parts.vw.com/p/Volkswagen__/Aux-pump-Engine-Auxiliary-Water-Pump/52645875/5G0965567.html
It hasn't been as cold here as it was when I originally encountered the loud noise, but it has come close. And on those days it was freezing cold the heat was a good deal quieter than before.
I will update this thread if anything else changes.
