No A/C

[Cutty]

Just purchased a 2017 VW e-Golf and while driving home after work I found that the A/C was not working. Dropped the car off at VW and I'm hoping for a quick and easy repair. Already missing the "e."

 

[miimura]

There is a somewhat common problem where the A/C and heat pump system gets into a state where it doesn't work normally. A service technician can reset the system and apply a firmware or settings change that will avoid that condition. This rarely requires any parts replacement or refrigerant recharge.

 

[RonDawg]

My 2015 had this problem about the same time last year, around 22 months into ownership. It turned out to be a failed refrigerant pressure switch.

 

[slk23]

According to the sales person I talked to yesterday there's a new service bulletin for the AC system. I bought a 2017 yesterday but they wanted to do the service before delivering the car. I'm getting the car today so it's apparently not a big job to correct it.

 

[Cutty]

My e-Golf is still in the shop. I picked it up Sunday, took it in on Monday and they are waiting on a switch from Cali. Sucks because I have a loaner that seems to be guzzling gas....

 

[RonDawg]

they are waiting on a switch from Cali

Sounds like the same problem I had with mine.

 

[user 1485]

Dang, hopefully it gets fixed soon. I also hope I don't have this happen, I just got my 2017 and our hot SF summer is right around the corner!

 

[rbravo]

I bought a 2017 SEL today, and after a short test drive on a relatively cool morning in SoCal everything seemed fine. I asked to have the car delivered to my house that afternoon, and instead I ended up getting a call from the sales manager explaining they discovered the AC wasn't working. Being a holiday weekend, they won't be able to look at the issue until Tuesday. At least they delivered a Passat with a full tank of gas for me to use in the meantime.

 

[Cutty]

Got mu EG back yesterday and all is good. A swith that diverts cool air to the battery was stuck and they also had to apply the software update twice.

 

[f1geek]

The high voltage battery has a passive cooling system (ie, no cooling system) and I don't see why the 12 V battery would need to be cooled. Was the service manager high when telling you this?