I've been trying to use the carnet.vw.com website to create a new Battery + Climate Profile for my 2016 SEL, and every-time I try (no matter time of day or where the car is parked) I get the same error message:
Service not able to create or update profile. Please try again after some time.
Most other aspects of the Carnet site seem to work ok (I can check my batter level, set speed alerts, etc).
Frankly I'm also not sure how these profiles are supposed to interplay with the charging locations that I can create from the infotainment unit built into the car. It looks to be effectively the same thing, but the one charging location I setup in the car does not show up in the Carnet web app.
Any guidance on the difference between the profiles and charging locations, and/or how to get beyond the web app error message when creating a new profile, would be appreciated.
Service not able to create or update profile. Please try again after some time.
Most other aspects of the Carnet site seem to work ok (I can check my batter level, set speed alerts, etc).
Frankly I'm also not sure how these profiles are supposed to interplay with the charging locations that I can create from the infotainment unit built into the car. It looks to be effectively the same thing, but the one charging location I setup in the car does not show up in the Carnet web app.
Any guidance on the difference between the profiles and charging locations, and/or how to get beyond the web app error message when creating a new profile, would be appreciated.
