Level2 Charging Grief

[ob2s]

For 2 years I have been charging the e-golf with a JuiceBox Pro 40 and 2 weeks ago, the e-golf only showed a solid amber upper light, which says handle is plugged in, but there is no charge present. I had JuiceBox support check the charger and said everything was fine. So I bought a new Level2 charger (yes, dumb, I should have had another EV try it, first). I installed the new one and the e-golf detected it and charges. The problem is that it ONLY works if I bypass the e-manager and charge immediately and therefore it goes to 100% unless I intervene. If I plug it in and leave it, the timer light comes on and the other light blinks to indicate it will charge later, but 2-5 minutes later, I hear the charger click and the amber upper light comes on and it won't charge via the e-manager, ever unless I unplug it and plug it back in. I am not sure if it is the e-manager or if it is the latch ? I really want to charge at specific times and not to 100%, so I am quite frustrated. I plan to take it in, but I fear they won't find anything. There are no error messages. Anyone have ideas ?
Thanks

 

[Newev]

I don’t have personal experience with that particular problem but with any computer related problem, a reboot often solves the problem. I read that you hold in the volume button to reboot the infotainment system. I’d try that and then check the charge timers for the settings you want.

 

[ob2s]

Thanks, you're right that does a reboot. But my result is the same. I guess it is dealer time$$$.

 

[f1geek]

Did you try using the included 120 V trickle charging station?

I think a red LED indicates a latching problem. Are you sure you the e-Manger set up correctly? Maybe try resetting all of your programs and try again?

 

[ob2s]

Thanks for advice. I was able to buy a smart breaker and integrate it will Alexa using a server I have. I get home plug it in and press the button to charge immediately and then look at the time to 100% on the display, and then tell Alexa to power off the breaker in ~15 to 20 minutes before that time. Inconvenient for sure, but the real challenge is to get my wife to do it. She says, 'get rid of it and buy a C Class'. Not helpful.