Hi. We have 2 eGolfs in Los Angeles both FC .
I bought a brand new EVO charger off ebay because I thought the product looked good and serious and the company based in LA.
The EVO arrived brand new in the box with all original packaging.
I tried to plug it on a 30 Amp line 10/3 line to test it.
It starts charging then tripps off after 1 or 2 minutes.If I open the door of the car ,the charger starts again,same if I touch the button next to the plug on the car. then will trigger off again 2 minutes later.
My calculation was that the car is 7.2 KWh and 240x30 = 7200 so it could only pull 30 Amps at the most and I thought the 30 Amp line was good to try before pulling a 40 Amp line from the back of the house.
EVO does not want to even support the charger because I did not buy it from them .They don't even want to test or tell me after insisting a lot ( really nasty people ) that their manufacturing facility is in an other state ( Oklahoma ? ) and they just have an office in LA.
Not nice people at all.
Has anybody experience with this charger ? Do you think it is because of the line ? If it is the line I see that the car has 4 options Max-13 Amp-10 Amp and 5 Amp. i plan to try with a lower power to see if it does the same.
Thank you if you can help.
I bought a brand new EVO charger off ebay because I thought the product looked good and serious and the company based in LA.
The EVO arrived brand new in the box with all original packaging.
I tried to plug it on a 30 Amp line 10/3 line to test it.
It starts charging then tripps off after 1 or 2 minutes.If I open the door of the car ,the charger starts again,same if I touch the button next to the plug on the car. then will trigger off again 2 minutes later.
My calculation was that the car is 7.2 KWh and 240x30 = 7200 so it could only pull 30 Amps at the most and I thought the 30 Amp line was good to try before pulling a 40 Amp line from the back of the house.
EVO does not want to even support the charger because I did not buy it from them .They don't even want to test or tell me after insisting a lot ( really nasty people ) that their manufacturing facility is in an other state ( Oklahoma ? ) and they just have an office in LA.
Not nice people at all.
Has anybody experience with this charger ? Do you think it is because of the line ? If it is the line I see that the car has 4 options Max-13 Amp-10 Amp and 5 Amp. i plan to try with a lower power to see if it does the same.
Thank you if you can help.