Bluetooth question

[vetinh2000]

I have a new 2016 e-Golf SE. I paired the bluetooth between my iPhone 6 and the car.
The pairing process was fine. Phone and car is connected. But when I tried to call and answered the incoming call, there's no sound. I can't hear or can't talk (the other side didn't hear me either).
Anyone run into this issue? or any suggestion what may went wrong?

Thanks,

 

[golfsok]

I had this issue several times with my iPhone 5, but it goes away at the next call. Not sure what is the right sequence to consistently demonstrate the problem.

 

[GadgetGav]

I've noticed the infotainment system sometimes goes to zero volume when switching between sources. Maybe the phone is activating at zero volume? If you hit volume up during a call, do you see the thin bar in the info screen between the two dials in the dash?
I haven't experienced this with the phone, so it's just a guess but I've definitely seen it going to bluetooth audio.

 

[Slomove]

Same car. iPhone6 and Bluetooth work no problem.