Android Auto Disconnecting

[bhan89]

Has anyone using Android Auto run into the problem of the car automatically disconnecting with the phone? It happens at least once in almost all my trips with my e-golf. I'm trying to see if this is a software or hardware problem.

 

[wkuballa]

This happened to me constantly with my old phone (a OnePlus One from 2014 running Cyanogen, which is a clone of Android). At first I suspected a problem with the USB cable and purchased the original (way-too-expensive) VW USB cable. However, that did not change anything. Since recently I have the new Google Pixel phone, and it has not happened since. I connect the new phone with the "USB-A to USB-C" cable that came with the phone.

cheers,
Werner

 

[bhan89]

Found out it was my charging cable. Ended up buying the Anker PowerLine Micro USB 1ft cable (http://a.co/7dkf1pX) and haven't had any problems since.