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Volkswagen e-Golf Forum

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  1. E

    Rear hatch at top has small drop down compartment. What for?

    It's actually the storage location for the separate emergency triangle that you can purchase from VW (Part # 1Y0093055). Our MkIV Golf and Jetta both had a storage compartment for it above the rear wheel well, but this is probably a more efficient use of space. I never used it once in all the...
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    Circular marks on the rear (hatch) window

    I didn't take any photos of my window, but I found this pic that someone else posted online: http://i.imgur.com/KN3Xlwy.jpg Pretty similar to what I saw on our car, including the irregular pattern and variety of sizes and styles of circle. Since it didn't look like the issue was going to be...
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    Circular marks on the rear (hatch) window

    The dealer just received our replacement glass and it has similar circle markings on it. Waiting to find out what the next step will be. They've already stated that the warranty will be void if we try to solve the problem by tinting, so I'm not sure where that will leave us. If any of you have...
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    Car-net and delayed charging

    Definitely does sound like denial on VW's part. Obviously you're not the only ones having the issue, and I would find it hard to believe that VW and Car-net haven't heard from a good number of owners on this. I have personally reported it to Car-net on multiple occasions, and I also reported...
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    Circular marks on the rear (hatch) window

    So...the VW warranty folks have decided that they would rather replace the rear glass from the get-go rather than letting me try tinting first and only replacing the glass if that doesn't work. I'm not especially excited to have the fixed glass replaced in a brand-new car, but it looks like...
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    Circular marks on the rear (hatch) window

    Very interesting - a clay bar was the first thing they said they tried at my dealership, but it didn't have any effect on the circles....
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    Frustrating experience dealing with VW Car-Net

    And my trip data was completely jacked up again today. According to Car-net I drove 130+ miles on a single charge with almost 20 more miles of range remaining. If only that were true!
  8. E

    Frustrating experience dealing with VW Car-Net

    I tried using the departure time feature for all of last week and then turned it off. The car only charged as scheduled on the first night, though Car-net showed that departure time charging was set to "On" the whole week. Fortunately I expected issues and kept an eye on the status overnight...
  9. E

    CA - plate/sticker delivery time?

    Sorry for dropping the ball on responding to your DMV questions. The call-back option is what I also used to reach a live person at DMV. After considering cynandvinecar's post about AAA, I called DMV a second time and asked for the plate number, but they wouldn't give it to me over the phone...
  10. E

    Circular marks on the rear (hatch) window

    No luck at the dealership today with the additional cleaning products. The service manager is escalating the issue and the glass may need to be replaced at VW's expense. Rather than go to that extreme at this point, I'm considering going ahead with the window tinting as planned and seeing if...
  11. E

    Circular marks on the rear (hatch) window

    Definitely don't hold your breath - in fact, I suggest letting it out very slowly onto the inside of the rear window so they can see the circles first-hand when you take the car in.
  12. E

    Who you gonna call?

    Agreed! I contacted VW customer service yesterday via web chat for advice on proper/safe use of the various regen braking levels. The rep wasn't able to help me, but a technical specialist is supposed to follow-up shortly. I also mentioned my frustration with CarNet & suggested that they...
  13. E

    Does the e-Golf have a spare tire?

    Yes, if you have a photo or link you can share, I'd be interested in checking it out. Thanks!
  14. E

    Frustrating experience dealing with VW Car-Net

    After several more calls with Car-net, it looks like the duplicate trip problem might be fixed, though the trip times are still screwy. While talking to the rep today I noticed that the web portal shows us averaging 17+ mpkWh vs the more realistic 4.5-ish in the iPhone app. I've come to the...
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    CA - plate/sticker delivery time?

    Still no plates yet so I tried calling the finance guy at Sonnen VW last week to confirm when/if the data was transmitted to DMV. (We bought the car on a Sunday, and he promised us that it would be sent first thing in the morning on Monday.) He never called back, so I called DMV today...
  16. E

    Does the e-Golf have a spare tire?

    Too bad they didn't just leave extra storage space there so that owners could have the option of putting in a spare if desired.
  17. E

    Volkswagen Quality Survey

    I received an email today from VW with a link to a quality survey about my new car. This was different from the dealer experience survey - except for a few vehicle delivery questions at the end the survey was asking for feedback and details about issues with the car in general and specific...
  18. E

    CA - plate/sticker delivery time?

    We're at the 5-week mark now and still waiting for the plates to arrive...
  19. E

    Circular marks on the rear (hatch) window

    I did some Googling and found recommendations for white vinegar and Eagle One window cleaner. Tried the vinegar, but that didn't help at all. The service advisor at my VW dealership is going to try to get some Eagle One in addition to whatever the other product is that they are planning to try.
  20. E

    Change default brake recuperation level?

    Why would it be bad to always drive in "B"? My wife and I both prefer that level of regeneration too - is there a risk of damage or excess wear from using it too much?
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